Frequently asked questions

General Questions

  • We serve North Carolina, primarily the greater area of the Triad (Greensboro, Winston-Salem, and High Point), Charlotte, Raleigh, Durham, and Fayetteville.

  • Closets, cabinets*, garage storage, pantries, entryways, entertainment centers, home offices, wardrobes, and a variety of built-ins. Have an idea for a custom organization solution? Let us bring it to life!

    *We do not currently offer kitchen cabinets.

  • Yes. Investing in a custom organization system is more than just a practical upgrade – it's a smart investment that can significantly increase your home's value. Here's why:

    • Enhanced Functionality: Custom organization solutions maximize every inch of available space, transforming cluttered areas into organized and efficient zones. This improved functionality is a major selling point for potential buyers.

    • Elevated Aesthetics: Custom organization solutions seamlessly integrate with your home's design, creating a cohesive and polished look. This visual appeal instantly boosts your home's overall aesthetic and perceived value.

    • Increased Storage Space: By optimizing storage, you effectively expand your home's usable space. Whether it's a custom closet, pantry, or garage system, this added storage is a highly desirable feature for homebuyers.

    • Improved Perception of Quality: Investing in custom organization signals to potential buyers that your home has been well-maintained and thoughtfully upgraded, contributing to a higher perceived value.

    A custom organization system is a valuable addition that not only enhances your everyday living experience but also makes your home more attractive and marketable to future buyers with substantial return on investment.

  • Yes. We offer 100% free consultations and design services for your prospective project including a 3D preview rendering of your space! Decide you aren’t interested? No problem! There is no obligation. There is nothing holding you back from satisfying your curiosity. Why not take a peek?

  • Our 3-Step Process:

    1 - Consultation & Measure

    Our home organization experts will meet with you to understand your unique needs and goals and take meticulous measurements of your space to ensure a perfect fit.

    No upfront costs, no obligations.

    2 - Custom Design

    Our design team will create a custom organization solution that addresses your needs and reflects your style. You'll receive a detailed 3D rendering to visualize your space, which can be adjusted as needed.

    You’re in control.

    3 - Installation

    Your order will be delivered directly to your door, and our skilled installation team will arrive on schedule to assemble and install your custom system efficiently and exactly as you designed.

    Relax and enjoy.

Pricing & Payment

  • Pricing may vary greatly depending on the size of the project and the chosen add-ons and accessories. Typically the range per custom organization system falls between $500 - $5,000.

  • We accept all major credit and debit cards, ApplePay, and ACH direct debit.

  • Yes, we currently offer financing through Afterpay and Klarna.

Materials & Design

  • The material used to make the panels and shelves is furniture grade composite board which gives it the strength needed for quality construction.

    • The decorative laminate layer is available in a variety of colors.

    • High density composite panels are CARB 2 compliant and meet LEED green building standards. Our substrates are made from wood sourced from certified, recycled, recovered and/or controlled sources.

    • Our panels are custom-cut using 3/4” thick TFL, which consists of laminate, fused to a high-density composite panel (heat and pressure fuses the decorative layers to the core, actually becoming part of the panel itself).

  • We offer a variety of colors to complement any home and style.

    • We offer 9 different colors available for interiors, and 3 different colors available for garage materials.

    • We offer 4 different hardware finishes, as well as 7 different hardware styles for you to choose from.

  • Want to use your own sourced hardware? No problem! We can work with you to install your preferred hardware, even if it’s outside of what we offer.

  • Yes! You can see examples of our work here.

    We will also bring material and hardware samples with us for your viewing during the free consultation.

  • Yes! After the free consultation, our design team will create a custom organization solution that includes a detailed 3D rendering for you to be able to visualize your space.

Installation & Service

  • Yes, we handle all installations ourselves. A Build it Brothers employee will install your system, not an independent contractor.

  • We are currently able to offer installation in as little as 2-3 weeks after order placement. You can have a beautiful new custom organization solution designed and installed in your home in just a few weeks!*

    *Holidays may affect order fulfillment speeds

  • The product for your project is shipped via FedEx or LTL directly to your doorstep.

  • Are you facing accessibility or space issues and prefer the installers to deliver and unload the product on the same day of the install? No problem! We are flexible and can adjust the delivery in a way that is most accommodating to you.

    We can have the product shipped directly to our warehouse instead of your home, where it can be loaded into the installers vehicle to be brought to you on the installation day.

  • You will need to clear all your personal items from the space where the installation will be performed.

  • Yes, basic removal*, patchwork, and disposal is included in the installation. Wall painting is not included.

    *For special cases of extensive demo work, an extra charge may be added.

  • Yes, Build it Brothers offers a Lifetime Guarantee.